Terms of Service
Last Updated: December 2024
1. Acceptance of Terms
By accessing and using the Pearl Dental Lab website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Pearl Dental Lab provides dental restoration services including but not limited to:
- Crown and bridge restorations
- Implant restorations
- Removable prosthetics
- Orthodontic appliances
- Digital dental services
All services are provided to licensed dental professionals only.
3. Account Registration
To use our services, you must:
- Be a licensed dental professional or authorized representative
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
4. Orders and Payment
4.1 Order Acceptance: All orders are subject to acceptance by Pearl Dental Lab. We reserve the right to refuse any order.
4.2 Pricing: Prices are subject to change without notice. Membership discounts are applied automatically based on your tier status.
4.3 Payment Terms: Payment is due upon order placement unless Net 30 terms have been established for your account.
5. Shipping and Delivery
Standard turnaround time is 5-7 business days from receipt of complete case materials. Rush services are available for an additional fee. Delivery times are estimates and not guaranteed.
6. Quality Guarantee and Returns
6.1 Quality Guarantee: We stand behind the quality of our work. If a restoration does not meet our quality standards, we will remake it at no additional charge.
6.2 Warranty: All restorations come with a one-year warranty against manufacturing defects.
6.3 Returns: Restorations may be returned for remake within 30 days of delivery if they do not fit properly.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Pearl Dental Lab and protected by copyright laws.
8. Limitation of Liability
Pearl Dental Lab shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of any changes.
11. Governing Law
These Terms shall be governed by the laws of the State of Arizona, without regard to its conflict of law provisions.
12. Contact Information
For questions about these Terms of Service, please contact us:
- legal@pearldentallab.com
- (555) 123-4567
- 123 Dental Street, Suite 100, Phoenix, AZ 85001