Membership Plans

Choose the plan that fits your practice and save more with every case

Bronze

Starting Level

0%

Discount

  • Online Case Submission
  • Case Tracking
  • Digital Invoicing
  • Email Support
  • Priority Processing
  • Dedicated Account Manager

$0 - $2,499 annual spend

Get Started
Silver

Growing Practice

5%

Discount

  • Online Case Submission
  • Case Tracking
  • Digital Invoicing
  • Phone Support
  • Free Shipping over $200
  • Dedicated Account Manager

$2,500 - $9,999 annual spend

Get Started
Diamond

VIP Partner

15%

Discount

  • All Gold Benefits
  • Highest Priority
  • Custom Pricing
  • Direct Line Access
  • Annual Training Session
  • Co-Marketing Opportunities

$25,000+ annual spend

Contact Sales

Compare Benefits

See what's included at each membership level

Benefit Bronze Silver Gold Diamond
Discount on All Products 0% 5% 10% 15%
Online Portal Access
Case Tracking
Free Shipping Over $200
Priority Processing
Dedicated Account Manager
Support Email Phone Priority Direct Line

Frequently Asked Questions

Your membership tier is automatically updated based on your rolling 12-month spend. Once you reach a new threshold, your tier is upgraded immediately and you start enjoying the new benefits right away.

Your tier is evaluated annually. If your spend drops below your current tier threshold, you'll be moved to the appropriate tier at the next evaluation. However, we provide a 90-day grace period before any tier changes take effect.

Yes! Your membership discount applies to all lab services and products in our catalog. The discount is automatically applied at checkout when you're logged into your account.

We can consolidate multiple locations under a single account for membership tier calculation. Contact our sales team to set up a multi-location account and maximize your benefits across all your practices.

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